REFUND AND CANCELLATION POLICY:
Arbitrage trading is not accepted in any type or form and will be considered as an illegal transaction. The company covers its trades automatically, based on a mathematical calculation of exposure. The company is entitle to cancel any trade, made outside of the automatic calculation for any reason it decides, no matter the or type of position.
The client is entitled for a full refund on his unused funds, in case the client lost his funds, there is no refunds for these funds and the company will not be held responsible. In order to receive the refund the client needs to present with a full KYC documents. After having those documents we will process the request and the company will refund the funds to the same deposit method given by the client at first within 7 days excluding transfer fees.